Delivery of sales reports

·         Update record sales activities reports and progress

·         Update record of all Retail Sales main clients and sales development activities with Dealers/SI

·         An effective report for efficient sales and customer relationship management delivered

·         Report submission tracking: Weekly Attendance Report

KEY RESULT AREAS (KRA)

MAJOR ACTIVITIES

OUTCOME

Sales Reporting

·         Set up consistent reporting cadence to stay informed of project progress

·         Analyse reporting data and use to inform decision-making and strategic direction

·         Oversee the creation of a monthly forecast report

·         Regular sales progress updates provided and respective action plans identified

·         Data-driven sales decision making established

·         Timely and accurate reporting and sales forecasting

·          

Dealer (System Integrator) Management

·         Coordinate with each SI to understand their business processes and win projects with them

·         Evaluate SI performance and identify top SIs

·         Support SI key activities in conjunction with pre-sales team

·         Manage each SI partner and their operations fairly

·          

·         Increased understanding of SIs for smooth collaboration  

·         Focused identification of top performing SIs to support achievement of sales targets

·         Improved relationship with SIs to promote continued SI revenue contributions  

·         Impartial treatment of SI partners achieved

·          

Customer Management

·         Engage customers regularly to build and strengthen customer relationships to maximise business potential

·         Prioritise customers by focusing on top customers

·         Communicate key values to customers so they view company as their first choice

·         Identify effective methods to continuously expand customer database

·         Arrange product demonstrations and benchmark tests for major account customers

·         Improved customer satisfaction and retention to drive sales growth

·         Maintained forecasted inflow of business revenue from key accounts

·         Achieved alignment and mutual loyalty between customers, partners and company

·         Expanded customer database

·         Increased customer understanding of product offerings, driving business opportunities