To perform the most effective sales and presales for C&I Business in order to achieve C&I sales target including company target.To communicate Epson value to the customers and deliver high value products and service that meet customer’s satisfaction.

KEY RESULT AREAS (KRA)

MAJOR ACTIVITIES

OUTCOME

1. C&I business ( PrePress, Printing, Textile)

·          Take major responsible for PrePress, Printing & Textile Market, Genuine Consumable and Customer Database Management & Maintenance

·          Provide training to customer

·          Set Power User Program for Heavy User / Focus Customer.

·          Support customers by advising Printer usage and propose Genuine Consumable and Trade-In / Upgrade Program.

·          Reviewing own sales performance, aiming to meet or exceed targets

·          Customer satisfied in EPSON product and quality.

·          Personal target achievement

·          C&I team achievement

·          Company target achievement

2. Customers database

·         Communicate with customers and gather market and customer information.

·         Provide the best after sales activities and service to partners/customers

·         Visiting potential customers to maintain relationship and royalty

·         Wwillingly support partner/customers to close sales

·         Search for business opportunity and enter into packaging Textile and industrial market

·          Epson trust

·          Having strong relationship with partner and customer.

·          Sales is increased

3. Product demonstration

·          Provide product demonstration into partners/customer

·          Visit and demo requested product at customer site.

·          Improvement of service skills

4. C&I team meeting

·    Report work progress, share information and propose solutions to colleagues.

·          Team target achievement

·          Having good communication

5.Cooperation

·         Having good cooperation and support both inside and outside related department colleague

Take part in company activities with full responsibility.

·          Increase work efficiency

·          Staffs harmoniously work together.

6.Company rules and regulation

·         To follow company rules and regulations

·          Company is firmly growing.