Job Requirements

Principal Accountabilities and Key Activities

• Meet agreed-upon KPIs covering product quality, service, customer complaints, waste, accuracy, timeliness of testing, reporting and documentation.
• Provide a safe working environment in the QA department.
• Ensure that Company assets under the QA department are operated correctly, effectively, and safely.
• Manages all the people in QA department, ensuring the highest professionalism in discharge of duty.
• Provide a level of service which satisfies both internal and external customers.
• Serves as QMS representative in CPP-HY’s ISO9001 certification process.
• Implement Coats Best Practices and Global SOPs.
• Improve the performance of the team, individually and collectively, through leadership, guidance, coaching, development and training.

Education, Qualifications and Experience

• University degree, preferably in Statistics, Textile Technology (ATI level) or Mathematics.
• A minimum of 7 years in a QA or Inspection Certification environment.
• Minimum of 3 years at the management level.
• A clear understanding and working knowledge of textile testing and statistics.
• A clear understanding and working knowledge ofQuality Systems and ISO 9001 Certification.
• Fluency in English and Vietnamese, written and spoken.
• Demonstrable capacity and ability for leadership, organisation, people management, and effective communication.
• Relentless focus on target achievement and continuous improvement.
• Ability and willingness to use initiative and to accept responsibility/accountability.