Service Engineer

Service Engineer

Work Location: Ho Chi Minh

Job type: Full-Time

Posted: 07-12-2017

Salary: Competitive


Job Description

v  Installation, Testing and Commissioning of Digital Cinema equipment

v  Service support (site visit, phone, remote) and planned maintenance of Digital Cinema equipment

v  Understand customer requirements and provide customized solution based on their needs

v  Testing and evaluation of software and hardware solutions developed by the company

v  RMA testing and logistics coordination


v  Deliver high quality Customer Service Support.

v  Forecasting and ensuring on‐time availability of spare parts for customer needs.

v  Analyzing the root cause of failures

v  Interaction with customers, resellers & system integrators to provide technical support and assist in troubleshooting

v  Maintaining a good rapport with customer, resellers & system integrators.



Job Requirements


General Requirements

v  Aptitude to learn new technologies

v  Willingness to work during non‐working hours and holidays occasionally.

v  Good command of written and spoken English.

v  Should possess good troubleshooting skills.

v  Can work independently with limited supervision.


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