Customer Service Staff

Work Location: Ho Chi Minh

Job type: Full-Time

Posted: 24-05-2022

Salary: 15,000,000 - 23,000,000 VND / Monthly

Email: phong.tram@40hrs.vn

1. Assist Sales Department in transactions such as document preparing (PO,PI, samples…)

2. Receive and keep track of customer orders/delivery status.

3. Planning and managing schedule for all stages from development to production, make sure shipment on time with the best quality of finished goods.

4. Coordinate with production team & follow up sample request.

5. Coordinate with sourcing team to arrange the pocketing & accessories for bulk production

6. Work with QC teams and for all technical/ quality issues from development stage to bulk, make sure the process will go smoothly

7. Record sales values & volume periodically.

8. Coordinate sales teams from different regions for having unique and global selling information

9. To monitor the customer’s feed-back and ensure a quick and proper response to all the suggestions and complaints from the customer.

· Degree holder or above (Major in Textile or Garment will be advantage) ;

· Good selling and presentation skills as well as communication and organization;

· At least 3 years customer service experience in garment related industry;

· A self-starter with an ability to work independently and under pressure;

· A good team worker with a global sense;

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