Customer Service staff | 40HRS

Customer Service staff

Work Location: Ho Chi Minh

Job type: Full-Time

Posted: 21-03-2023

Salary: 650 - 850 USD / Monthly


Job Description

1. Assist Sales Department in transactions such as document preparing (PO,PI, samples…)
2. Receive and keep track of customer orders/delivery status.
3. Planning and managing schedule for all stages from development to production, make
sure shipment on time with the best quality of finished goods.
4. Coordinate with production team & follow up sample request.
5. Coordinate with sourcing team to arrange the pocketing & accessories for bulk
6. Work with QC teams and for all technical/ quality issues from development stage to
bulk, make sure the process will go smoothly
7. Record sales values & volume periodically.
8. Coordinate sales teams from different regions for having unique and global selling
9. To monitor the customer’s feed-back and ensure a quick and proper response to all the
suggestions and complaints from the customer.

Job Requirements

Degreeholder or above (Major in Textile or Garment will be advantage) ;
Good selling and presentation skills as well as communication and organization;
At least 3 years customer service experience in garment related industry;
A self-starter with an ability to work independently and under pressure;
A good team worker with a global sense;
Proficiency in English is mandatory

Job Requirements


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