MPC Supervisor | 40HRS

MPC Supervisor

Work Location: Ho Chi Minh

Job type: Full-Time

Posted: 07-04-2021

Salary: 26,000,000 - 31,000,000 USD / Monthly

Email: thao.duongb@40hrs.vn

Job Description

Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.  Lead search, investigate, communicate with Member, collect & analysis the provided information from Members, complete issue resolution by recommendations.  Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.  Strive to complete MPC files within target timeline.  To handle the complaints/inquiries regarding to non-compliance practices from Member & related internal departments.  Daily review & verify the business practice of all members to prevent the root cause to the unsustainable business growth  Be proactive research potential suspicious business practices various channels.  Analyzing information relating to violations of Members or Group Members for Member education projects.  To plan, direct and control daily functions of MPC areas. Maintain good communication with direct report line  Preparing monthly, and quarterly reports to predict new trends of violation.

Job Requirements

University graduate.  Preferably with at least 5 years working experience plus 3 years supervisory/management working experience in multi-national company.  Dynamic and strong leadership skills  Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus.  Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.  Good administrative skills with hands on computer skills, able to use Windows, MS office package software.  Able to organize workload for effective implementation.  Ability to solve problems and challenges and carry out responsibilities under minimal supervision.  Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.  Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment

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