VRF Service Manager | 40HRS

VRF Service Manager

Work Location: Ho Chi Minh

Job type: Full-Time

Posted: 13-10-2017

Salary: 2,000 - 2,500 USD / Monthly

Email: hoangyen.nguyen@40hrs.vn

Job Description

VRF Service Manager in charges and ensures smooth operation of the technical team which covering after sales service activities for commercial VRF system. This position responsibilities include:  In charge for technical management of after sales service for commercial VRF system including: test & commissioning, service work, troubleshooting and technical training.  Make sure that after sales service activity does its best to meet customer needs by giving helpful technical support for installer, owner, troubleshooting problems and solving complaints.  Co-operate with other sections to setup and maintain authorized service network.  Oversee the smooth functions relating regular technical training for installer, owner as well as authorized service centers.  Make sure that all staffs are routinely meeting any goals set by management, provide training and guidance to team members in order to achieve targets towards department objectives.  Regular review of work flow and propose improvement of in charged operation.  Reporting monthly about service activities and project situation.  Reporting to General Manager of Service Department.  Other duties as assigned.

Job Requirements

 Minimum 5 years of relevant experience in handling installer, owner, authorized service center, including 3 years in managing a team.  Bachelor degree in related Engineering.  Working experience in troubleshooting of VRF system.  Strong leadership, analytical and problem solving skills.  Good interpersonal and communication skills with emphasis on understanding customers.  Must have ISO 9000 system implement experience.  Proficient in MS Office.


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