Job Description

A. Product/ process Quality Assurance

• Review Customer requirements for new products or engineering changes to develop sufficient processes, inspection plans and control plans, then implement to ensure products meet Customer requirement right at first article stage.
• Monitor quality situation of incoming material and products in line, treatment for products nonconforming, analyze defect and take improvements for mass production.
• Follow up production schedule; arrange QA resource to keep on time delivery to Customer.
• Develop quality control techniques and activities include Statistic quality control, FMEA, 7QC Tools, etc.
• Assess potential risks, give effectiveness solution and ensure compliance.
• Conduct training needs analysis and provide necessary training, qualifying to inspectors to prevent failure not escape to Customer.
• Perform internal product & process audit and Supplier audit to maintain Quality Assurance system.

B. Customer relationship

• Administers customer quality, quality issues, drives the process with production team to handle customer quality issue and respond promptly to customer request.
• Maintain and improve responsiveness to assure information is communicated consistently and effectively for both customer complaints and customer requirements.
• Prepare for Customer audit.

C. Continual Improvement

• Review company’s processes, procedures for improvement
• Identify cost savings opportunities, and implement significant yearly cost reductions.
• Lead multiple cross-functional Six Sigma & Lean projects to support continuous improvement activities.
• Provide training in Six Sigma, Lean manufacturing, Root Cause and Corrective action methodologies.