CUSTOMER EXPERIENCE OFFICER
Work Location: Ho Chi Minh
Job type: Full-Time
Posted: 12-01-2021
Salary: 13,000,000 - 15,000,000 USD / Monthly
Email: thao.duongb@40hrs.vn
Job Description
- Proceed order placed by Customers and Salesperson through WBA (eComm & CCE), telephone, facsimile, mails
- Implement selling policies, service offers effectively
- Coordinate with Planning/ Production and Warehouse on the status of orders and delivery schedules
- Solving customers’ complaint concerning returned goods and delivery errors
- File customer purchase orders
Job Requirements
- College graduate in any related fields.
- At least 2-year working experience with customer service mind set
- Good in English & Vietnamese communication skills
- Problem analysis & solving
- Proficient in using MS Offices computer
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